Contact Loan Port

Still have a Question?

If you have looked at the questions to the left and still require some information, for the fastest way to contact please click here and we will respond to you shortly.

Alternatively please call us on 01446 731270.

Contact

How can we help?

I would like to apply for a loan

Applying for a loan is fast and easy. Just go to our application page and enter your details.

I'm already a customer, how do I login

Simply go to our login page and enter your email address and password

I have forgotten my password

If you have forgotten your password, never mind, go to the forgotten password page and Loanport can resend it to your inbox

I want to cancel/refund

We are very sorry to hear you are not happy with our services. Loan Port prides itself on finding finance for customers where others have failed. We make sure we match you with your application and the underwriting criteria of the best available lenders at the time of application and also offer you the loan products that initially you may not have considered before.

As part of your processing fee your personal merlin webpage will be updated regularly with new products, new Lenders and discounts as they become available to you. You also have access to your free credit report, £’s worth of eBooks, savings and discounts all of which can save you hundreds of pounds and access to lenders you won't find anywhere else.

In the unlikely event that after 14 days from your intial application you still have not received an offer from one of our lenders or financiers you may write into us at BM LOANPORT, LONDON, WC1N 3XX and we will issue you a refund.  Please note this is the only acceptable reason for a refund and you can refer to our terms and conditions here for further details.

Still Have a Question

If you have looked at the questions above and still require some information, for the fastest way to contact please click here and we will respond to you shortly. Alternatively please call us on 01446 731270.

Email Contact

You can email our customer services at support@loanport.co.uk

We aim to respond to your email within a hour Monday - Friday 9.00 - 5.00